Frequently Asked Questions
Everything you need to know about styling your home with House of Orange.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Delivery times vary by region, typically arriving within 7-14 business days for domestic shipments.
Do you offer international shipping?
Yes, House of Orange ships worldwide. International shipping costs and delivery windows are calculated at checkout based on the destination and item weight.
What is your return policy for home decor?
We offer a 30-day return policy for most unused items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Are your wood products sustainably sourced?
Sustainability is at our core. We exclusively use FSC-certified timber and reclaimed materials to ensure our environmental impact remains minimal.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Afterpay for eligible purchases.